A carer is anyone who looks after a family member, partner, friend, or neighbour who couldn’t manage without support due to illness, disability, mental health needs, or addiction—whether you live with them or not.

No. You don’t need to be claiming any benefits to get help. If you provide care in any capacity, you’re welcome to access our services.

We offer emotional support, practical advice, information on benefits, breaks from caring, support groups, training and help navigating health and social care services. We also link with young carer services and other local organisations and can direct you to further help.

You can complete our quick online referral form or contact our team by phone or email. We’ll then arrange an initial conversation to understand your situation and guide you to the right support.

Our services are completely free of charge for carers. Donations are always welcomed to help us to continue providing our services.

Yes. Our team can review your situation and help check eligibility for financial support. If you require assistance with completing benefits forms, we can advise you of organisations who can help.

We work with a number of charities that support young carers, one of which includes Cheshire Young Carers.

Yes. If you face a sudden change in your caring role, we can help you access emergency plans, urgent support, and advice on your rights and options.

We run regular activity breaks for carers and can direct carers to other sources of support including respite and relief care. We can also help carers to access Carefree Breaks.

Absolutely. We can talk through your concerns, advise you on next steps, and help you connect with health, wellbeing, social care, or safeguarding services where needed.

No, we can direct you to suitable services that offer you hands on, practical paid support.